The Customer Contact Week ANZ 2026 places your solutions in front of leaders who own contact centre performance. Exhibitors engage executives who select platforms, partners, and services across CX, digital and workforce. Prove value through focused conversations and curated sessions in a setting that supports long-term partnerships.

Event Website | Visitor Registration | Exhibitor Information

• This premier event brings executive leaders and their teams together who are responsible for contact centre outcomes across Australia and New Zealand.
• Gain unrivalled access to 200+ senior leaders shaping strategy and purchasing decisions, positioning solutions in AI, automation, workforce change and CX transformation.
• Curated engagement and high-value networking places your brand inside boardroom briefings and executive sessions.
• Sponsorship models focus on proven ROI by matching providers with active buyers.
• The move from Gold Coast to Sydney introduces new audiences and decision-makers seeking technology partners.
• The program design keeps leaders on site, increasing quality time with exhibitors.
• The platform supports relevance and recall by making your brand part of real decisions.

• Contact centre platforms and CCaaS providers
• AI, automation, and conversational technology vendors
• Workforce management and quality assurance software
• CRM and customer data platforms
• Analytics, voice and speech intelligence providers
• CX design, research and consulting firms
• Outsourcing and managed service providers
• Training, coaching and leadership development companies
• Security, compliance and risk management solutions
• Telecoms, cloud and infrastructure providers

As much as Exhibit Central loves trade shows, we are not the event organisers. Let the organisers know you’re interested in participating.

• Online Retailer – 22 to 23 July, ICC Sydney
• Life InStyle Melbourne – 6 to 9 August, Royal Exhibition Building
• AGHA Melbourne Gift Fair – 8 to 12 August, MCEC

Stand out in Australia and New Zealand’s vibrant customer experience (CX) community at Customer Contact Week (CCW) 2025. This is a great opportunity to connect with industry professionals, showcase your solutions and expand your network at the region’s leading event for CX and contact centre innovation. CCW gathers decision-makers, influencers and industry leaders from across various sectors, so consider participating as an exhibitor to position your brand at the forefront of the CX revolution.

• CCW is the only event dedicated to customer contact leaders and their teams, offering insights into their future strategies and investment priorities.
• With over 85% of attendees being service executives, you can focus your efforts on connecting with top prospects, saving you time and energy.
• Take part in tailored networking sessions designed to introduce you to new contacts every day, making the experience more meaningful and immersive.
• The Star is just a few steps away from beautiful beaches, offering a refreshing alternative to typical convention centres.
• Learn from 70+ speakers through interactive workshops and Slido sessions on career advancement, leadership growth and more.
• This year’s show is designed to encourage group attendance, allowing delegates to maximise learning and exhibitors to increase brand visibility.

• CX and contact centre tech providers
• Automation solution developers
• Companies creating workforce management and analytics tools
• Cloud communication and VoIP service providers
• Training and coaching agencies for contact centre teams
• Outsourcing and BPO service providers
• Security and compliance solutions companies for customer data

As much as Exhibit Central loves trade shows, we are not the event organisers. Let the organisers know you’re interested in participating.

• Brisbane Tertiary Studies and Careers Expo – 19 to 20 July, RICC, Brisbane Showgrounds
• Brisbane Home Show – 12 to 14 September, (Venue TBA)
• GPCE 2025 (Brisbane) – 13 to 14 September, BCEC