Pre-Order Lumi Lightboxes and Secure Your EOFY Pricing
By ordering your Lumi setup today, you can receive your fully compliant invoice before June ends, allowing you to claim tax deductions this financial year while guaranteeing your items for August delivery.
Essential Pre-Order Terms Overview
Payment and Billing
- Invoice Date: Guaranteed June 2026.
- Accepted Methods: Instant credit card payment (priority) or bank transfer.
- Payment Deadline: Must be fully processed and cleared by 30 June 2026, 3 PM AEST.
- Order Finality: All paid pre-orders are final, non-refundable, and lock in current promotional pricing.
Shipping and Scope
- Estimated Dispatch: Mid-to-Late August 2026.
- Pre-Order Scope: Terms apply strictly to Lumi SEG Lightboxes, including individual kits, packages, and accessories.
- Mixed Carts: In-stock items ordered with pre-orders will be held and shipped together in August.
- Address Changes: Delivery details can be updated freely until 31 July.
Why Pre-Order Lumi Lightboxes Before 30 June?
Immediate Tax Deductions
By processing your payment and generating a fully compliant tax invoice entirely within June, we ensure your finance department can safely claim the expense for the 2025/2026 fiscal year.
Post-EOFY Price Protection
Pre-ordering guarantees your hardware components are physically allocated to your brand and will go straight to dispatch when delivery starts in August.
Priority Dispatch for Q3/Q4 Events
Pre-ordering guarantees your hardware components are physically allocated to your brand and will go straight to dispatch when delivery starts in August.
Need Order Assistance?
Please Note: All pre-orders must be processed through our online system to guarantee your allocation. We cannot issue manual, off-platform quotes.
Frequently Asked Questions
💳 Invoicing, Payments, and Financials
Can I pay for my pre-order now and receive my tax invoice before 30 June?
Yes. Once your order is finalised, we will issue a compliant tax invoice dated June 2026 and mark the order as PAID. This exact documentation allows your accounting team to claim the expense in the current financial year.
Can I pay a deposit now to lock in the pricing and pay the balance upon delivery in August?
No. To comply with EOFY tax deduction regulations and guarantee your allocation, all pre-orders must be paid in full by 30 June 2026 at 3 PM AEST to ensure we can issue your invoice before the business day ends. We cannot offer partial payments or deposit structures for this campaign.
Can I opt for bank transfer at checkout?
⚠️ Important: If funds are not fully cleared by the above date and time, we will release your items back to inventory, and the invoice cannot be applied to the current financial year.
Are these pre-orders refundable if our budget or event plans change in July?
No. All EOFY pre-orders are strictly non-refundable once the invoice is issued and paid.
Can I use other sitewide discount codes or coupon codes on my pre-order?
No. When you pre-order Lumi lightboxes, any other automated cart discounts or coupon codes are strictly excluded.
🚚 Shipping, Timelines, and Logistics
When will my pre-ordered Lumi displays actually arrive?
What if my cart has a mix of pre-order and regular, on-hand items?
If you urgently require some of our on-hand items (such as foldable displays or fabric tube packages) for an earlier event, please place separate orders at checkout so they can be processed and shipped independently.
What happens if a logistics delay affects my scheduled trade show?
If you have a high-stakes trade show in July or August, we suggest securing our currently available packages to ensure that you have exhibition display stands delivered in time for your show. You can still claim tax deductions if you order and pay in June.
Can I change my delivery address between June and August?
Yes. Email us at support@exhibit.rsgdx.com until 31 July 2026 to modify your final corporate delivery address. After this date, your info is locked into our logistics network, and further address changes may incur rerouting fees from our carriers.
🔧 Other Product Information
Does this pre-order campaign apply to products other than Lumi?
No. The EOFY pre-order program is exclusive to our Lumi range of modular, illuminated kits and packages. Other product brands that are currently marked as available on our store are subject to regular checkout and dispatch rules.
Can we submit our custom graphic artwork files later?
Yes. You may upload your print-ready artwork files to our production team any time before 10 July 2026, ensuring your graphics are printed, finished, and ready the moment your pre-ordered hardware is available for delivery.
What if our submitted artwork doesn’t fit the Lumi dimensions?
What is the warranty period for the pre-ordered items?
The EOFY pre-order program is strictly for Lumi products, which are covered by our standard 30-day warranty period for hardware. You can learn more about our warranty policy.
Can I return and/or refund pre-ordered items?
Our standard return and exchange policies apply to manufacturing defects. However, please note that items cannot be returned for a change-of-mind refund after an invoice has been claimed for an EOFY tax deduction. In the event of a component issue, we will promptly offer hardware replacements or repairs to ensure your display is event-ready.